Service Plans

MASJ offers different plans to help clients maintain their overall health and find pain relief. Since each patient’s level of need is different, our plans vary from single visits to package discounts.  You pick the service to fit your needs. We may also incorporate Fitness Coaching, Strength Training, Mobility & Flexibility, and Nutrition.

Single Visit


  • 1 MAT appointment

4 Visits Package


  • 4 MAT appointments
  • 11% Savings

8 Visits Package


  • 8 MAT appointments
  • 20% Savings

What Happens At Your Appointment

At your first appointment: Our Muscle Activation Specialist will conduct a thorough analysis of your body’s mobility, flexibility, and pain points.  You will complete a Health History & Pre-Exercise Questionnaire to better understand your current state. After we have evaluated your history, the MAT Specialist conducts treatment even at your first visit.  

 Standard appointments: Each visit can be different depending on the patient and level of progress. The MAT personalized session with a Muscle Activation Specialist usually includes re-assessing, correcting, and planning pain management treatment. This may involve guided stretches, targeted muscle massaging, range of motion exercises, and related consulting. Some patients can find relief within the first visit or require a treatment plan for complex chronic pain.

Refund Policy

Refund Eligibility

  1. Medical Reasons: Refunds are available exclusively for sessions that have not yet been rendered and only in the case of a medical condition that prevents you from attending the scheduled session. To be eligible for a refund under medical reasons, you must provide:

    • A valid medical doctor’s note clearly stating that you are unable to receive MAT services due to your medical condition. The note must be dated and include contact information for verification purposes.
    • The medical doctor’s note must be submitted to Muscle Activation San Jose.
  2. Non-Rendered Sessions: Refunds are only applicable to sessions that have not yet been rendered. Once a session has been conducted, it is considered complete, and no refunds will be issued for any reason.

Process for Requesting a Refund

  1. To initiate a refund request, please contact Muscle Activation San Jose at
  2. Provide all necessary documentation, including the medical doctor’s note, if applicable.
  3. Our team will review your refund request. This process may take up to 3 business days.
  4. If your refund request is approved, the refund will be processed back to the original method of payment within 10 business days depending upon POS System.

Non-Refundable Circumstances

Please note that refunds will not be issued in the following circumstances:

  • If you fail to provide a medical doctor’s note (when applicable).
  • For sessions that have already been rendered.
  • For cancellations made without a valid medical reason.
  • For no-shows or late arrivals to scheduled sessions.

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